Notification Emails

Where to Find This

Location: Account → Notifications

Appointment Notifications

There are 3 different notification types. You can turn each one on/off separately and send to different people.

I Want to Turn On a Notification Type

1. Go to Account → Notifications
2. Find the notification type (Creation, Cancellation, or Reschedule)
3. Click the toggle to turn it on (blue = on)
4. Add email addresses in the field next to it
5. Click Save at the bottom

I Want Different People for Different Notifications

Each notification type has its own email list. For example:

• Creation notifications → Sales team
• Cancellation notifications → Customer service
• Reschedule notifications → Operations team

Just add that team's emails in the field next to the relevant toggle.

I Want to Add Multiple Emails

1. Click the email field next to the notification type
2. Type first email → Press Enter
3. Type second email → Press Enter
4. Repeat for each email
5. Click Save

The email count shows as "+3" (meaning 3 emails added).

I Want to Turn Off a Notification Type

1. Find the notification type
2. Click the toggle to turn it off (gray = off)
3. Click Save

Emails stay saved - if you turn the toggle back on, it goes to the same people.

I Want to Remove an Email

1. Click the email field
2. Find the email tag
3. Click the X on the tag
4. Click Save

Quick Tips

• ✅ Turn on important notification types - Don't leave cancellation notifications off
• ✅ Different teams for different notifications - Separate Operations, Sales, Support
• ✅ Test it - Create an appointment and check if the email arrives
• ❌ Don't send everything to one person - Email overload

Note About System Notifications

We may still send you important notifications about your account outside of your notification settings.

Critical system notifications (security, payments, etc.) are sent regardless of these settings.