Welcome!
First Day? You're in the Right Place!
Take a deep breath. Everyone was new once.
In a hurry? Jump straight to the 5-Minute Quick Start.
What is HumanForce?
HumanForce is where you help customers that our AI system couldn't handle alone.
Your job: Talk to customers, solve their problems, make their day better.
How Does It Work?
- You get an email when a task needs attention
- You click the link and claim the task
- You help the customer (call, text, or email)
- You complete the task and move to the next one
That's it.
Start Here
5-Minute Quick Start
The bare minimum you need to know.
First Task Walkthrough
Step-by-step guide through your first task.
Emergency Quick Fixes
Something went wrong? Look here.
It's Okay To...
- ✅ Ask questions - Your supervisor expects it
- ✅ Take your time - Speed comes with practice
- ✅ Escalate tasks - When you're stuck, escalate
- ✅ Ask a coworker - They've all been new too
Need Help?
| Problem | Solution |
|---|---|
| Can't log in | Ask your supervisor |
| Don't know what to click | Emergency Quick Fixes |
| Customer is angry | How to Escalate |
| Technical problem | Call support: 555-1234 |
Every expert was once a beginner. You've got this!